You acknowledge that these terms of use govern your access and use of https://identityglobal.com/ and https://digitalconcierge.identityglobal.com/ the “Website” and related applications offered on the website. In these Terms of Use, the expressions used such as "our”, and “we” refer to Identity Events Management Ltd.
Our website and application may be referred to as “Services” provided by Identity Events Management Ltd. By accessing or using the website and the Digital Concierge Application via third party websites, you confirm that you have read, understood, and agree to abide by these Terms of Use. If you do not agree, do not use our website(s) or the Digital Concierge Application “App”. Continued use of the Services following any updates to these Terms constitutes acceptance of those changes.
Depending on the services provided there may be additional terms which supplement these Terms of Use for our products or services.
You agree to use the services only for purposes that are permitted by Identity Events Management Ltd, the terms of use, and any relevant laws and regulations which apply in your country, or laws which govern the export of software or data from the country of access.
You agree to our website and app only for lawful purposes and in accordance with these Terms. You must not:
Unless expressly permitted by Identity Events Management Ltd in writing you may not:
All content, features, and functionality in the App—including text, graphics, logos, and software—are owned by or licensed to us and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent. You may not reverse engineer, decompile, or disassemble any part of the Services, except as expressly permitted by applicable law.
Identity Events Management Ltd does not grant you any intellectual property or proprietary rights to the Website or Services in these Terms of Use. Unless stated herein, nothing in these terms of Use grants you any control over Identity Event Management Ltd’s domain, brands, logos, Trade names, Trademarks, Intellectual property, copyrighted materials, patents, or logos.
You hereby grant Identity Events Management Ltd a royalty free, sublicensable, worldwide, irrevocable, perpetual, transferable, license to use or incorporate into the services, any feedback provided by you.
Users must abide by intellectual property rights and laws as prescribed by the Copyright Designs and Patents Act 1988 (CDPA)
You agree that Identity Events Management Ltd has no responsibility for third party websites or software (either linked with this site, or services, or links which the app is connected to). “Third Party” providers will have separate policies and technical controls, which Identity Events Management Ltd are not responsible for.
You agree to indemnify, defend, and hold harmless Identity Events Management Ltd, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
You agree that we may change services, discontinue services at our discretion without liability, however if there are material changes to the services there will be best efforts to announce changes on the website or through the appropriate channels.
You agree that the services may not be accessible due to reliance on third party services/websites or during planned maintenance.
You agree that Identity Events Management Ltd does not bear responsibility for client uploads to the application.
You must be at least 15 years and 9 months old to use the App. By using the App, you represent and warrant that you meet this requirement.
Your use of the App is also governed by our Privacy Notice, which explains how we collect, use, and protect your personal information along with information about consent and how to exercise your data rights.
- You may be required to register for an account to access certain features.
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide accurate and complete information during registration and to update it as necessary.
We reserve the right to suspend or terminate your access to the App at any time, without notice, for conduct that violates these Terms or is otherwise harmful.
We have the right to protect the property and rights of our application to ensure security and functionality. We may disable or delete client accounts to facilitate security or verification functions.
To the maximum extent permitted by applicable law, the Provider shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, business interruption, or reputational harm, arising out of or in connection with the use or inability to use the Application, even if advised of the possibility of such damages.
This limitation applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or otherwise.
You acknowledge and accept that, as a user of the Application—particularly where it integrates with third-party messaging platforms—you are solely responsible for ensuring compliance with all applicable laws and regulations, including but not limited to data protection, privacy, and cybersecurity obligations. You further agree to accept liability for any data breaches, negligent use, or other acts or omissions that result in harm, where such liability cannot be excluded under UK law.
Nothing in this Agreement shall exclude or limit liability for:
By using the Application, you confirm that you understand and accept these responsibilities and limitations and agree not to hold the Identity Events Management Ltd liable for any breach, misuse, or failure to comply with legal obligations that fall within your control.
The App is provided “as is” and “as available.” We will make best endeavors to ensure the continued reliability, accuracy and availability of the App however we make no warranties regarding the reliability, accuracy, or availability of the App
Your use of our website, and application and our terms of use, are governed exclusively by the laws of England, therefore any dispute of your use or non-use of our services shall be governed by the English courts.
If you have any questions about these Terms, please contact us at dpo@identityglobal.com
Before filing any legal claim, you agree to contact us at dpo@identityglobal.com to attempt to resolve the dispute informally.
If a dispute cannot be resolved informally, it shall be resolved by binding arbitration conducted in the United Kingdom under the rules of English Courts. You agree to waive your right to a jury trial or to participate in a class action.
Either party may seek injunctive or equitable relief in court for matters related to intellectual property or unauthorized access to the App.
We may update the App and these Terms from time to time. Continued use of the App after changes are posted constitutes your acceptance of the revised Terms.